Choose the appropriate category from the drop-down menu.
Write a short (6-12 words) description of the issue you are experiencing (i.e. user cannot login to computer)
Tech Aides: List any troubleshooting steps that have been taken. Describe the issue in detail.
Enter the room number. You can also use locations words, such as Library, Cafeteria, or Office.
Enter the first and last name of the staff member experiencing the issue (write N/A if there is no particular user)
Enter the phone extension of the user.
Select a school from the drop-down menu