How can I track my technology support requests?

You can use Central's technology support Help Center to track your support requests (work orders / tickets).

Create your Help Center account.
(Skip this section if you already have a Help Center account)

1. Go to https://help.centralusd.k12.ca.us.
   
   
2. Click on the Sign In link on the upper-right side of the page.
   
   
   
3. You will be prompted to 'Sign in to Central USD Technology Services'.  Click on the Sign in with Google button.
   
   
   
4. Select your Central Google account or type in your Central Google account username and password.  If you do not have your Central Google account information, please contact Help Desk.
   
   
5. Click Allow.
   

You now have a Help Desk account!  It's time to start reviewing you tickets.

Review your tickets.

1. Go to https://help.centralusd.k12.ca.us and sign in.
   
   
2. Click on your profile icon(your name) on the upper-right side of the page.
   
   
   
3. Click on My activities.
   
   
   By default, the page displays all requests that you have submitted. An open request is a ticket that's been assigned to one of our staff members who is working to resolve it. A request awaiting your reply is a ticket that's been assigned to one of our staff members, but he/she is waiting for more information from you before resolving the ticket.
   
   
4. To see a filtered view of all your requests, enter a search term in the Filter Requests box or select a request status from the Status menu.
   
   
5. To see details about a request, click the request title.

BONUS: Now that you have a Help Center account you are able to comment on posts.  Give it a shot!