If you see a message on your Chromebook that looks similar to: "firstname.lastname@example.org - To unlock and restore your local data, please enter your old Chromebook password."
~You will need to complete these few steps to get logged in.
- Just below the box where the Chromebook is asking for your old password, you should see a link that says "Forgot your old password?", click this link
- On the next page, you will be presented with two options. Please click the button that says "Proceed anyway".
- You should now be able to log into your D11 Chromebook with your current password.